Thurston St. dispatch
Electrical Troubleshooting
Wiring problems solved by reading the fault, not guessing at it. Over 30 years finding what's actually wrong in Winston-Salem homes and businesses.
Chapter 01
Reading the fault instead of guessing at it
Our team of electricians has over 30 years of experience dealing with residential and commercial wiring issues. That experience is what separates a troubleshooting visit from a part-swapping visit: a panel that is full, a switch that hums, or a room that dims under load is a symptom, and the job is to trace it back to the one loose connection, tired breaker, or corroded splice actually causing it.
That matters more in a mixed housing stock like Winston-Salem's, where a 1950s bungalow and a house wired last year can sit on the same street. What looks like the same problem on the surface is rarely the same problem underneath, and treating it that way is how a call gets fixed once instead of three times.
An electrical panel carrying a Bretco Electric Company service sticker with a hand-labeled breaker directory.
State-of-the-art test equipment, code-compliant repairs
Bretco's electricians carry equipment built to locate a fault rather than assume one, so a diagnosis is backed by a reading, not a guess made from the panel cover. Once the problem is found, the repair goes back in to current code, not just patched to match whatever was there before.
That is the difference between a fix that holds and one that reappears in six months disguised as a different problem in a different room.
Chapter 03
Two calls that show how a troubleshooting visit should go
Jennifer Ropp found her meter burned on the inside at 4:30 in the morning, the same summer she brought a newborn home. Bretco had Steve and Luis at the house by 11:30 that morning, and the meter was fixed with power restored by 4:30 that afternoon.
Grace Hodnett's very old house lost several outlets and overhead lights at once. She submitted an online request and heard back within twenty minutes, with someone on site in under two hours. Steve and Luis found a bad breaker, then separately found and fixed a bad switch nobody had asked about, and left the house better than they found it.
Why a low service call rate changes whether you call at all
A lot of small electrical problems get ignored because the cost of finding out feels bigger than the annoyance of a flickering light or a switch that only works sometimes. Bretco keeps its service call rate low for exactly that reason: a homeowner who calls about a small thing early is a lot cheaper to help than one who waits until the small thing becomes a burned meter or a dead circuit.
If something in the house is acting up, calling before it gets worse is almost always the cheaper visit.
Bretco Electric: modern diagnostic equipment, code-compliant repairs, and low service call rates. Call (336) 774-1223.